Terms of Service

Last updated: June 3, 2026

These Terms govern your use of nqzai. By accessing or using the service you agree to them. If you do not agree, do not use nqzai.

1. The service

nqzai is an AI assistant for outbound cold email and inbound SEO. It finds and verifies leads, drafts and sends email through your connected provider, runs follow-up sequences, and produces SEO research using third-party data.

2. Your account

You are responsible for safeguarding your login and for all activity under your account. You must provide accurate information and be at least 18 years old.

3. Acceptable use

• You must comply with all applicable laws, including anti-spam laws such as CAN-SPAM, GDPR, and CASL.
• Email you send must include a valid unsubscribe mechanism and accurate sender information. nqzai provides unsubscribe handling; you must honor opt-outs.
• No sending to purchased lists where prohibited, no harassment, no deceptive or illegal content, and no scraping or contacting people in violation of applicable law or third-party terms.
• You may not abuse, reverse-engineer, or disrupt the service or its providers.

You are solely responsible for the content and recipients of messages you send. nqzai is a tool; you are the sender.

4. Connected accounts

When you connect a third-party account (e.g. Google, Slack, your email provider), you authorize nqzai to access it as described at connection time and in our Privacy Policy. You may disconnect at any time.

5. Tokens & billing

Usage is metered in platform tokens consumed by LLM and third-party API calls. Token balances, fees, and any paid plans are shown in-app. Email sending uses your own provider (BYOK); a platform fee in tokens applies per send for orchestration. Fees are non-refundable except where required by law.

6. Third-party data

SEO metrics, lead data, and search results come from third-party providers and are supplied "as is" without guarantee of accuracy or completeness.

7. Disclaimer of warranties

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation, or any particular deliverability or business outcome.

8. Limitation of liability

To the maximum extent permitted by law, nqzai will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid for the service in the three months before the claim.

9. Indemnification

You agree to indemnify and hold nqzai harmless from claims arising out of your use of the service, including the emails you send and your violation of these Terms or applicable law.

10. Termination

You may stop using nqzai at any time. We may suspend or terminate access for violation of these Terms or misuse of the service.

11. Changes

We may update these Terms. Continued use after changes constitutes acceptance. Material changes are reflected by the "Last updated" date above.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which nqzai operates, without regard to conflict-of-law rules.

Contact

Questions about this policy or your data? Email palash@nqz.ai.